Refund Policy

Thank you for shopping at Sparkle Haven Boutique. We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we're here to help.

1. Returns

You have [insert number] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. Your item must be in the original packaging, and you must provide the original receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Exchanges

If you would like to exchange an item for a different size, color, or style, please contact us to arrange the exchange. You will be responsible for any price difference between the exchanged items and any additional shipping costs associated with the exchange.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue as quickly as possible, including providing a replacement item or issuing a refund.

6. Non-Returnable Items

Certain types of items are non-returnable, including:

  • Gift cards
  • Sale items
  • Customized or personalized items

Please note that these items cannot be returned for a refund or exchange unless they are defective or damaged upon receipt.

7. Contact Us

If you have any questions about our Refund Policy, please contact us.